PRIVACY POLICY

BY ACCESSING OR USING OUR SERVICES, INCLUDING OUR WEBSITE AND NEWSLETTER, YOU AGREE TO THE TERMS OUTLINED IN THIS PRIVACY POLICY.

GENERAL

Chauvet Arts, LLC, a Tennessee limited liability company (“Company,” “we,” “us,” or “our”), is committed to protecting the privacy of our users (“User(s)” or “you”) who interact with our website at www.chauvetarts.com, our newsletter, and any other digital platforms, media channels, mobile websites, or applications related to our services (collectively, the “Service(s)”).

This Privacy Policy is intended to inform you about the types of information we may collect from you when you use our Services, how we use and share that information, and your rights regarding your personal data. This policy is incorporated into our Terms & Conditions, which can be accessed through links on our website. By continuing to use our Services, you acknowledge and agree to the terms outlined in this Privacy Policy.

We may update this policy from time to time. Each time you use our Services, the latest version of this Privacy Policy will apply. Please review this policy periodically to stay informed about any changes.

INTERNATIONAL USERS

Our website is hosted in the United States and operates under U.S. federal and state laws. If you are accessing our Services from outside the United States, you consent to the transfer and processing of your personal data in the U.S. in accordance with this Privacy Policy. If your jurisdiction has laws that differ from U.S. regulations regarding internet use and data privacy, you may only use our Services in compliance with those laws. If your use of our Services would be unlawful in your location, please do not use our Services.

COMMUNICATION & MARKETING

By providing us with your email address and/or subscribing to our newsletter, you agree that we may contact you with updates about our exhibitions, artist features, and other Chauvet Arts news. We may also send information about products, services, and special offers from us or our business partners. You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails and updating your contact preferences.

General Collection of Non-Personally Identifying Information

Chauvet Arts collects certain Non-Personally Identifying Information from users of our website, which cannot be directly linked to a specific individual without additional data. This differs from Personally Identifying Information, such as names or email addresses, which can be used to identify an individual directly.

Like most websites, we gather Non-Personally Identifying Information automatically through web browsers and email providers, depending on their settings. This information may include:

• IP address
• Operating system
• Browser type
• Email provider
• Web activity, including websites visited before, during, and after using our Services

While this data does not personally identify users, it may allow us to determine general information such as a user’s internet service provider, geographic location, and statistical usage patterns. We analyze this data to improve user experience, optimize website functionality, and enhance our Services. From time to time, we may publish aggregated insights on usage trends.

Automatically Collected Information

When users access our Services, certain information is automatically collected and logged in our systems, including:

1. Mobile Device Information

If you access our Services via a mobile device, we may collect:

• Device ID
• Model and manufacturer
• Operating system and version
• IP address

2. Log Data

Our servers automatically log data when you use our Services. This may include:

• IP address
• Browser type and settings
• Date and time of access
• Browser configuration and language preferences
• Cookie data

3. Usage Information

We collect data on how users engage with our Services, including website visits and interactions with our Newsletter. This may include:

• Website traffic and registration numbers
• Newsletter engagement (e.g., emails opened, links clicked)
• General patterns of interaction with our content

We may also use third-party partners to analyze this data to refine and improve our Services.

4. Web Cookies

We use cookies to enhance user experience and analyze website performance. More details about our use of cookies can be found in our Cookie Policy, which is incorporated by reference into this Privacy Policy. By using our Services, you agree to the terms outlined in our Cookie Policy.

Web Cookies

Web Cookies are small text files stored on your device and used by web browsers to deliver personalized content and remember logins and account settings. The Company uses Web Cookies and similar technologies, including tracking pixels and web beacons, to collect usage and analytic data that helps us provide our Services to you, as well as to help deliver ads for relevant products and services to you when you visit certain pages on the Services and then visit certain third-party sites.

USERS WHO DO NOT WISH TO HAVE WEB COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

Web Beacons

A “Web Beacon” is an object that is embedded in a web page or email that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. The Company may use Web Beacons on the Services to count Users who have visited particular pages and viewed emails. Web Beacons are not used to access Users’ Personally-Identifying Information. They are a technique that the Company may use to compile aggregated statistics about Service usage. Web Beacons collect only a limited set of information, including a number, time and date of a page or email view and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacons. However, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered, permitting you to accept or decline Web Cookies on an individual basis.

Analytics

We may use third-party vendors, including Google, who use first-party Web Cookies (such as the Google Analytics cookie) and third-party Web Cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past activity on the Services, including Google Analytics for Display Advertising. The information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads).

Aggregated and Non-Personally-Identifying Information

We may share aggregated and Non-Personally Identifying Information we collect under any of the above circumstances. We may also share it with third parties and our affiliate companies to develop and deliver targeted advertising on the Services and on websites of third parties. We may combine Non-Personally Identifying Information we collect with additional Non-Personally Identifying Information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to the Services and the most popular features or Services accessed. This information does not contain any Personally-Identifying Information and may be used to develop content and Services that we hope you and other Users will find of interest and to target content and advertising.

Additional Terms for Mobile Device Users

Geo-Location Information. We do not access or track any location-based information from your mobile device at any while using our Services.

Push Notifications. You may receive a push notification, if you choose to receive them, letting you know when you have received a Newsletter or other email communication from us. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Mobile Analytics. We may use mobile analytics software to allow us to better understand the functionality of our Services on your phone. This software may record information, such as how often you use the Services, the events that occur within the Services, aggregated usage, and performance data. We do not link the information we store within the analytics software to any Personally-Identifying Information you submit within the Services.

Social Media. We may use hyperlinks on the Services which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook’s “Like” button, Instagram’s “follow” button, Twitter’s “tweet” button or the Google+, that particular social network’s plugin will be activated, and your browser will directly connect to that provider’s servers. If you do not use these buttons, none of your data will be sent to the respective social network’s plugin provider. For example, when you click on the Facebook “Like” button on the Services, Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Services. Settings regarding privacy protection can be found on the websites or applications of these social networks and are not within our control.

Data Sharing. Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. Data sharing is strictly limited to purposes directly related to the business operations and services provided by Chauvet Arts.

Data Transfer Commitment. We will not transfer your personal data to any external organizations without your explicit consent, and we have strict policies in place to prevent unauthorized sharing of your data. 

Opt-Out Instructions. To opt out of future SMS communications, text STOP or UNSUBSCRIBE.

Messaging Terms & Conditions. By providing your phone number and agreeing to receive texts, you consent to receive text messages from Chauvet Arts, from (615)784-3483 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (615)784-3483 or art@chauvetarts.com. Mobile opt-in information is never shared with third parties.

COLLECTION, USE AND DISCLOSURE OF PERSONALLY-IDENTIFYING INFORMATION

Generally

As defined above, Personally-Identifying Information is information that can be directly associated with a specific person. The Company may collect a range of Personally-Identifying Information from and about Users. Much of the Personally-Identifying Information collected by the Company about Users is information provided by Users themselves when (1) registering for our Newsletter or inquiring about artwork on the Website, (2) logging in with social network credentials, (3) participating in polls, contests, surveys or other features of our service, or responding to offers or advertisements, (4) communicating with us, or (5) interacting with Newsletters. That information may include each User’s name, address, email address and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender, age, date of birth, username, hometown and other demographic or relevant information as determined by the Company from time to time. Users of the Services are under no obligation to provide the Company with Personally-Identifying Information of any kind, with the caveat that a User’s refusal to do so may prevent the User from using certain Services. BY REGISTERING WITH OR USING THE SERVICES, YOU CONSENT TO THE USE AND DISCLOSURE OF YOUR PERSONALLY-IDENTIFYING INFORMATION AS DESCRIBED IN THIS “COLLECTION, USE AND DISCLOSURE OF PERSONALLY-IDENTIFYING INFORMATION” SECTION.

Company Newsletters and Communications

Upon your registration for the Services as provided for in our Terms & Conditions, we will use your name and email address to provide you with our email Newsletter, as each edition becomes available, through our third-party provider ArtCloud. We may also occasionally use your name and email address to send you notifications regarding our Services, or new Services that we think you may find valuable. Generally, you may opt out of such emails through the unsubscribe link located in any email you receive from us.

Company Disclosures

The Company may disclose Personally-Identifying Information under the following circumstances:

By Law or to Protect Rights. When we believe disclosure is appropriate, we may disclose Personally-Identifying Information in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of the Company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

Marketing Communications. Unless you opt-out from receiving the Company’s marketing materials upon registration, the Company may email you about products and services that the Company believes may be of interest to you. If you wish to opt-out of receiving marketing materials from the Company, you may do so by following the unsubscribe link in the email communications or contacting us using the contact information below.

Third-Party Service Providers. We may share your Personally-Identifying Information, which may include your name and contact information (including email address) with our authorized service providers who perform services on our behalf or with authorized service providers that perform certain services for you, such as Sendinblue, to send you the Newsletter via email, as set forth in our Terms & Conditions. These services may also include fulfilling the Services, providing customer service and marketing assistance, supporting the functionality of the Website and other Services, and supporting any contests, sweepstakes, surveys and other features offered through the Services. We may also share your name, contact information and credit card information with our authorized service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.

Business Transfers; Bankruptcy. The Company reserves the right to transfer all Personally-Identifying Information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of the Company’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organization.

Changing Personally-Identifying Information

You may at any time review or change your Personally-Identifying Information by contacting us using the contact information below. Upon your request, we will deactivate or delete your information from our active databases. Such information will be deactivated or deleted as soon as practicable based on your activity and accordance with our deactivation policy and applicable law. We will retain in our files some Personally-Identifying Information to prevent fraud, to troubleshoot problems, to assist with any investigations, to enforce our Terms & Conditions, and to comply with legal requirements as is permitted by law. Therefore, you should not expect that all your Personally-Identifying Information will be completely removed from our databases in response to your requests. Additionally, we keep a history of changed information to investigate suspected fraud with your information.

General Use

The Company may use the Personally-Identifying Information in the file we maintain about you, and other information we obtain from your current and past activities on the Services (1) to deliver the Services that you have requested, such as email delivery of our Newsletter or in response to an inquiry about artwork on our Website; (2) to manage an internal account that we may maintain for you and to provide you with customer support; (3) to communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our affiliate companies or other third parties; (4) to develop and display content and advertising tailored to your interests on the Services; (5) to resolve disputes and troubleshoot problems; (6) to measure consumer interest in our Services; (7) to inform you of updates; (8) to customize your experience; (9) to detect and protect us against error, fraud and other criminal activity; (10) to enforce our Terms & Conditions; and (11) to do as otherwise described to you at the time of collection. At times, we may look across multiple Users to identify problems. In particular, we may examine your Personally-Identifying Information to identify any User(s) using multiple user IDs or aliases. We may compare and review your Personally-Identifying Information for accuracy and to detect errors and omissions.

Collection and Use of Information by Third Parties Generally

The Company neither owns nor controls any third-party websites and applications accessible through the Services, including, but not limited to, email platforms, such as ArtCloud, advertisers, providers of utilities, and widgets and a variety of other third-party applications accessible through the Services. Thus, this Privacy Policy does not apply to information provided to or gathered by the third parties that operate them. Before visiting a third party, or using a third-party application, whether by means of a link on the Services, directly through the Services or otherwise, and before providing any Personally-Identifying Information to any such third party, Users should inform themselves of the privacy policies and practices (if any) of the third party responsible for that website or application, and should take those steps necessary to, in those Users’ discretion, protect their privacy.

Security

We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.

We are dedicated to protecting all information on the Services as is necessary. However, you are responsible for maintaining the confidentiality of your Personally-Identifying Information by keeping access to the email address you provide us confidential and accessible only by you. You should change your password for such email address immediately if you believe someone has gained unauthorized access to it. If you lose control of your email account, you should notify us immediately.

PRIVACY POLICY CHANGES

The Company may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to the Company’s Privacy Policy will be reflected on this page and the date that new versions are posted will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. Users should regularly check this page for any changes to this Privacy Policy. The Company will always post new versions of the Privacy Policy on the Website. However, the Company may, as determined in its discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that Users always maintain and update their contact information when changes go into effect.

CHILDREN’S ONLINE PRIVACY

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Services represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a User under 13 years of age on or through the Services, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a User of the Services or has otherwise transferred Personally-Identifying Information to us, please contact the Company using our contact information below to have that child’s information deleted.

DO-NOT-TRACK-POLICY

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret the DNT signal, the Services currently do not respond to DNT browser signals or mechanisms.

CONTACT US

You may contact us with any questions relating to this Privacy Policy by writing to us at:

Chauvet Arts, LLC

215 Rep. John Lewis Way N

Nashville, TN 37219
Email: art@chauvetarts.com

Last Updated: April 4, 2025

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